Privacy Policy

 

This privacy policy is for this website www.cocoisabella.com and served by Coco Isabella and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

 

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all Spain national laws and requirements for user privacy.

 

Intellectual and industrial property

The Website and its contents, including design motifs, texts, graphic images, logos, icons, buttons, software, trade names, brands, creative works, illustrations, photographs or industrial drawings and any other features capable of being used for industrial and commercial purposes (i) are the property of and held by Coco Isabella or third-party owners who have duly authorized their inclusion in the Website, and (ii) are protected by Spanish and international legislation on intellectual and industrial property.

 Under no circumstances does Coco Isabella grant any kind of license or engages in any form of cession, transfer or total or partial assignment of the above rights, or confer any right or expectation of a right, especially in relation to the alteration, transformation, exploitation, reproduction, distribution or public communication of the above-mentioned contents without the prior, express and written authorization of Coco Isabella or of the owners concerned.

 

Cookies

Our Website stores information on computer IP addresses and uses cookies. Cookies are small text files that contain information and which websites send to Users' computers while they are surfing.

Cookies help us to improve our Website and to provide a better and more personalized surfing experience. Specifically, they enable us to: 

1. Store information about your preferences and to personalize our Website in accordance with your specific interests.

2.Remind you of the products that you have previously selected and placed in your Shopping Bag.

3.Speed up your searches.

4.Recognize the computer when the User returns to our Website.

5.Collect data concerning the traffic and interaction of Users on our Website so as to identify tendencies and for statistical purposes.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information http://www.google.com/privacy.html 

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Users may refuse to accept cookies by activating the configuration on their browser which enables them to reject cookies. Nevertheless, if you deactivate the cookies, you will not have access to many of the functions of our Website and some of its services may cease to function correctly.

 

Legislation applicable and competent jurisdiction

The Conditions of Use of the Website are subject to the laws of Spain and any disputes arising from the said Conditions shall be resolved in the courts and magistrates courts of Barcelona, Spain, which will have sole and exclusive competence in relation to any other jurisdiction. This shall be without prejudice to the competence of the courts and magistrates courts of the place of residence of the consumer in cases in which the User has the status of consumer and user in accordance with the provisions of Spanish Law No. 1/2007, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws or the regulation currently in force which may replace it at any given time.

 

Protection of personal data

On applying for ours newsletter or registering in CocoIsabella.com you authorize us to add the personal data provided to a file owned by Coco Isabella and to use and process them with a view to the promotion of its products.

In accordance with Spanish Organic Law No. 15/1999 dated 13th December 1999, concerning the Protection of Data of a Personal Nature, Users are informed that their personal data will be included in files owned by Coco Isabella for the purposes of customer relation management, advertising and commercial prospecting, including the sending (through the post, e-mail or other electronic means) of commercial messages concerning products, services, commercial offers, promotional offers and news concerning Coco Isabella.

You can unsubscribe to our emails by clicking on the link 'If you would like to unsubscribe to Coco Isabella newsletter, click here', which appears in all of our correspondence, or you can also request it by contacting our Customer Service Centre directly at customercare@cocoisabella.com

  

The User guarantees the truthfulness and accuracy of the personal data provided to Coco Isabella.

 

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies that may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.